Good Guys Contracting FAQ
General Questions
Q: Who is Good Guys Contracting?
A: We are a Long Island–based exterior remodeling company specializing in James Hardie® siding, GAF® roofing, and premium windows like Marvin®. Homeowners choose us for our transparency, communication, and craftsmanship. From detailed line-item pricing to daily video project updates, our process is unlike anything else you’ll find on Long Island.
Q: What areas do you service?
A: We proudly serve all of Long Island, including both Nassau and Suffolk counties.
Siding
Q: Why should I choose James Hardie® siding over vinyl or wood?
A: James Hardie® siding is designed to withstand the toughest weather conditions on Long Island. Unlike vinyl, it won’t warp, crack, or fade, and unlike wood, it won’t rot or attract insects. Plus, it delivers a premium, timeless look that adds lasting value to your home.
Q: What warranty do you offer on James Hardie® projects?
A: We provide a 5-year workmanship warranty on all James Hardie® jobs. This warranty covers both materials and labor, giving you peace of mind that your siding will look beautiful and perform flawlessly for years to come.
Q: What styles of Hardie® siding do you install?
A: We install the full line of James Hardie® products, including HardiePlank® lap siding, HardieShingle®, and HardiePanel®. You can customize your project with a variety of colors, textures, and exposures to perfectly match your vision.
Roofing
Q: Why should I choose GAF® roofing?
A: GAF® shingles are built for durability and backed by the largest roofing manufacturer in North America. They’re designed to protect your home from the harsh Long Island climate while offering excellent curb appeal.
Q: What warranty comes with a GAF® roof?
A: We offer factory-backed GAF® warranties that cover both materials and labor for up to 10 years. With a full system installation, you can rest easy knowing your roof investment is fully protected.
Q: How long does a typical roof replacement take?
A: Most roof replacements are completed in 1–2 days, depending on the size and condition of your roof.
Windows
Q: Why do you recommend Marvin Windows®?
A: Marvin Windows® are energy-efficient, high-performance, and fully customizable. They reduce drafts, lower heating and cooling costs, and enhance your home’s overall comfort and style. With Marvin, you get long-term durability and a premium finish.
Q: Do new windows really improve energy efficiency?
A: Absolutely. Modern, properly installed windows can significantly improve your home’s insulation, reducing energy bills and creating a more comfortable living environment year-round.
Process & Pricing
Q: Do you provide free estimates?
A: Yes, and we make the process simple. Unlike companies that push long in-person sales meetings, we can provide virtual pricing. After a quick 10–15 minute phone conversation, we’ll email you a detailed, line-item proposal. No pressure, no drawn-out meetings, just transparent and accurate pricing.
Q: What’s different about your estimating process?
A: We believe in complete transparency. Instead of handing you one lump sum, our estimates include broken-down line-item pricing so you can see exactly where every dollar goes. Homeowners love this honesty and clarity.
Warranties & Guarantees
Q: Do you offer warranties on your work?
A: Yes.
- James Hardie® projects: 5-year workmanship warranty covering both materials and labor.
- GAF® roofing: Factory warranties covering materials and labor for up to 10 years.
- Windows: Manufacturer warranties plus our own guarantee of proper installation.
Communication & Project Management
Q: How will I know what’s happening with my project?
A: Communication is one of the biggest things that sets us apart. Each homeowner is assigned a dedicated Project Manager who provides daily video updates of your project. Whether you’re working from home or it’s a vacation property, you’ll always see progress firsthand. This level of transparency and communication is something most homeowners have never experienced with a contractor.
Why Good Guys Contracting?
Q: What makes Good Guys Contracting different from other contractors?
A: A few key things:
- Virtual pricing in as little as 15 minutes, no pressure meetings.
- Line-item estimates instead of confusing lump sums.
- Daily video updates from your dedicated Project Manager.
- Premium materials like James Hardie®, GAF®, and Marvin Windows®.
- Workmanship warranties that cover labor and materials.
We’re not just another contractor. We’re the Good Guys.