FAQ

Frequently asked questions

Straight answers on siding, roofing, windows, warranties, pricing and how a project with us actually runs. If your question is not here, call the office and ask it.

15 questions across 8 topics.

15Questions answered
5 yrHardie workmanship warranty
10 yrGAF materials and labor
Traditional Long Island colonial with James Hardie siding by Good Guys Contracting

Recent work Hardie lap siding with contrasting trim

General

Who is Good Guys Contracting?

We are a Long Island based exterior remodeling company specializing in James Hardie siding, GAF roofing, and premium windows like Marvin. Homeowners choose us for our transparency, communication and craftsmanship. From detailed line item pricing to daily video project updates, our process is unlike anything else you will find on Long Island.

What areas do you service?

We proudly serve all of Long Island, including both Nassau and Suffolk counties.

Siding

Why should I choose James Hardie siding over vinyl or wood?

James Hardie siding is designed to withstand the toughest weather conditions on Long Island. Unlike vinyl it will not warp, crack or fade, and unlike wood it will not rot or attract insects. It also delivers a premium, timeless look that adds lasting value to your home.

What warranty do you offer on James Hardie projects?

We provide a 5 year workmanship warranty on all James Hardie jobs. This warranty covers both materials and labor, giving you peace of mind that your siding will look beautiful and perform for years to come.

What styles of Hardie siding do you install?

We install the full line of James Hardie products, including HardiePlank lap siding, HardieShingle and HardiePanel. You can customize your project with a variety of colors, textures and exposures to match your vision.

Roofing

Why should I choose GAF roofing?

GAF shingles are built for durability and backed by the largest roofing manufacturer in North America. They are designed to protect your home from the harsh Long Island climate while offering excellent curb appeal.

What warranty comes with a GAF roof?

We offer factory backed GAF warranties that cover both materials and labor for up to 10 years. With a full system installation you can rest easy knowing your roof investment is fully protected.

How long does a typical roof replacement take?

Most roof replacements are completed in 1 to 2 days, depending on the size and condition of your roof.

Windows

Why do you recommend Marvin Windows?

Marvin Windows are energy efficient, high performance and fully customizable. They reduce drafts, lower heating and cooling costs, and improve your home’s overall comfort and style. With Marvin you get long term durability and a premium finish.

Do new windows really improve energy efficiency?

Yes. Modern, properly installed windows can significantly improve your home’s insulation, reducing energy bills and creating a more comfortable living environment year round.

Process and pricing

Do you provide free estimates?

Yes, and we make the process simple. Unlike companies that push long in person sales meetings, we can provide virtual pricing. After a quick 10 to 15 minute phone conversation we will email you a detailed, line item proposal. No pressure, no drawn out meetings, just transparent and accurate pricing.

What is different about your estimating process?

We believe in complete transparency. Instead of handing you one lump sum, our estimates include broken down line item pricing so you can see exactly where every dollar goes. Homeowners tell us this honesty and clarity is why they picked us.

Warranties and guarantees

Do you offer warranties on your work?

Yes, and they differ by trade:

  • James Hardie projects: a 5 year workmanship warranty covering both materials and labor.
  • GAF roofing: factory warranties covering materials and labor for up to 10 years.
  • Windows: manufacturer warranties plus our own guarantee of proper installation.

Communication and project management

How will I know what is happening with my project?

Communication is one of the biggest things that sets us apart. Each homeowner is assigned a dedicated project manager who provides daily video updates of your project. Whether you are working from home or it is a vacation property, you will always see progress firsthand. This level of transparency is something most homeowners have never experienced with a contractor.

Why Good Guys

What makes Good Guys Contracting different from other contractors?

A few key things:

  • Virtual pricing in as little as 15 minutes, with no pressure meetings.
  • Line item estimates instead of confusing lump sums.
  • Daily video updates from a dedicated project manager.
  • Premium materials like James Hardie, GAF and Marvin Windows.
  • Workmanship warranties that cover labor and materials.

We are not just another contractor. We are the Good Guys.

“After a quick call, a detailed line item proposal. No pressure, no drawn out meetings.”
How our estimating actually works

If a contractor needs three hours in your living room before they will give you a number, the meeting is the sales pitch. We would rather send you the arithmetic.

Free estimate

Still have a question?

Ask it on the form and a person will answer it. Or call the office and ask it out loud.

  • A 10 to 15 minute call, no in home sales meeting
  • A written line item proposal, emailed to you
  • Daily video updates once work begins
  • Workmanship warranty on top of the manufacturer warranty
(631) 559-6420
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